vouchr.
Support
We read everything. Expect a reply within 1–2 business days.
Email: brecklabss@gmail.com
Report a problem or a user
Every provider profile and chat has a Report option (the “…” menu), and you can block anyone from the same menu. Reports are reviewed within 24 hours; content that breaks the rules is removed and repeat offenders lose their accounts. You can also email us with a link or screenshot.
Common questions
Sign-in code never arrived? Codes come by SMS to the number you entered — check the number and try again in 60 seconds.
Deposits and refunds: deposits are charged when you book; if a provider declines your request, the deposit is refunded to your card automatically. Anything odd, email us with the booking date.
Delete your account: Profile → Settings → Delete account. It's immediate and permanent.